Category : Digital Marketing Advice

Lexington Kentucky ad agency advice for growing facebook following

Grow Your Facebook Following With Paid Ads

Let’s say you’ve already got your Facebook Business page set up. Already posting regularly, you’ve got some likes and shares. You’ve got a good idea of your niche and what kind of person likes your content. Sweet! But, your tech-savvy self knows that Facebook’s algorithms needs some sort of relationship to show your content to people. There’s a ton of people out there who will probably love your content, but you’ll have a pretty tough time reaching them organically. That’s where Facebook Paid Ads come into play.

Let’s start with the basics

What is a Facebook paid ad?

According to Facebook, “With Facebook Ads, you can create targeted ads to reach different audiences and meet your business goals.”

Facebook Paid Ads are a straightforward and cost-efficient strategy to reach a specified demographic. You can create and promote custom ads and content, then send it out to reach an audience of your choosing. Additionally, you can collect data from the ads that will help you increase their efficiency so that the next round reaches even more people.

How to build an effective Facebook Paid Ad

When you’re building your ad, there are a few important factors to consider:

Your audience

When optimizing your ad, you must decide which demographics you want to target. It’s important to know what type of targeting will work for your business. A broad and general category may work for some businesses, but others will need a far more narrow and specific targeting approach. Most businesses will benefit from a narrowly targeted ad. For instance, if you’re selling t-shirts with video game inspired designs, you may want to target men and women between the ages of 16 and 40 who are also interested in video games and entertainment. Facebook can use those interests to extrapolate on your targeting, and help you optimize your audience. If you’ve chosen your audience well, you’ll reach people who will want to engage with your ad and follow your page to know more.

Your compelling message

Your Facebook Ad has limited space, so make sure you’re communicating your message clearly and directly. Are you offering a deal? Hosting an event? Showcasing new products? Make your message relevant to your audience. Make it obviously useful. Would you rather eat a mystery dessert hidden behind a box, or eat a slice of chocolate cake? Innumerable ads go un-clicked because the message is vague, trying to use slogans and wordplay to try to inspire curiosity toward a mystery instead of clearly communicating the offer.

Don’t forget to give it a call to action! Offering a button that says ‘Learn more’ or ‘Shop now’ lets them know that there’s more to your offer than is shown on the ad. It lets them indulge in curiosity, or follow through with the urge to buy your product.

Remember to add an image or video! Ads with visual elements are far more likely to attract attention and engagement than plain text.

Switch it up

Facebook Paid ads comparison example

Why make one ad when you can make two?

Creating more than one ad gives you multiple sets of analytics so you can determine which ads work and which ones don’t. You can test different text content, different images, different focus areas. Maybe close-up shots of the product will work better than action shots, or vice-versa.

Even if your ads are working well, it’s still important to switch them up every so often so the message doesn’t feel stale.

In this example, S&H Farm Supply Inc. created two different ads, both promoting their Kioti tractors. One ad focused on giving a general impression of high quality for low prices, while the other ad gave specific details about payments.

While both ads got similar engagement rates, the one with specific prices received more shares. When it comes to ads, clicks and shares are far more valuable than likes. It’s not a popularity contest, after all. You want folks taking action.

 

You’re all set to get started! Facebook Ads are a great way to get your products and services in front of potential customers. Facebook has some great resources to help you get started. Even a low ad budget each month can help you attract new customers and find new business.

Although Facebook advertising is extremely important, creating and running ad campaigns can be a time consuming project. Consider using our local ad agency’s Digital Advertising services. Our team of experienced ad managers is based out of Lexington, KY and can help build a targeted ad campaign with messaging to really pique your audience’s interest. With our reporting, you’ll be able to clearly see the ROI and what you’re getting for you $$.

 

Like these tips? Read some of our other free resources for local businesses!

Image man asking question about social blogging

7 Tactics for Social Media Marketing

A strong social media marketing plan is one of the best ways to be heard, and businesses are no exception to this rule. Forget the doorstep; there’s a whole world of potential customers and fans at your fingertips who are actively looking for brands that they can identify and engage with on a personal level.

Social Media can make or break your marketing plan

However, social media skills have to be learned, and many businesses struggle to find an audience and connect with them online. If yours is one of them, what can you do to make the best use of social media and all its benefits? How can you create content that gets people to stop scrolling and start reading, liking and sharing?

These 7 social media strategies for marketing will help your business build a presence and a following in the most crowded rooms online by creating content that entertains, educates, inspires and engages.

1. Make a plan

Before you rethink your entire social strategy, ask the tough questions. What are your goals as a business, and how will a strong social media presence help you to achieve them? What actions are you going to take to build presence, and how will you measure your success? Establish achievable and quantifiable objectives that are informed by your marketing and business goals, and put a time-frame on how long they should take to achieve. Find the right KPIs and tools to evaluate your progress, and don’t be afraid to change your tactics if something isn’t working.

And remember: don’t throw the baby out with the bathwater! If you’ve done something in the past that worked well, think about how and why it worked, and let it inform your strategy as you go forward. Similarly, look to past failures and learn from them: how have your past social efforts missed the mark, and how can you avoid these mistakes going forward?

With a roadmap to social success in place, your business can begin to make guided changes to its social strategy that work toward definite goals.

2. Know your audience

There are so many eyes and ears out there on the web, but do you know who is going to listen to your brand’s voice? Identifying and empathizing with your demographic and how they spend their time online makes a huge difference in making your voice heard. Picture your ideal customer. What interests them? Their passions? What do they read, watch, and talk about with their friends? Consider their goals, and how can the things you do help to achieve them?

The better an understanding you have of your ideal customer, the easier it will be to find people like them online and speak to them with your content while marketing a business.

Listen to your audience and their conversations online about your industry in general and your brand in particular. Find the keywords and phrases in these conversations, learn how they’re used, and put them into practice in your own content. These keywords, which can include anything from industry jargon to misspellings of your company’s name, make up the language that your customers speak – to walk the walk, your business needs to talk the talk.

Finally, knowing the social media influencers your audience follows and engaging with the things that interest them can put you straight into your audience’s line of sight. Learn from what influencers do to engage your audience, and put it into practice in your own social media strategy.

3. Tell your story

Just like every person, every business has a story; no two are alike. Use your social media channels to build a narrative around your business that shows how it got to where it is today. Invite your audience to think about where they enter into that narrative: how are your followers involved and invested in your success? How can the things your business does change a person’s day, or change the way they live their lives?

One way to nail a narrative is to find your niche and own it. If your service or product fits into a certain lifestyle, build a story around it, and highlight your place in it. You know the unique value of your business – tell the world about it, and appeal to an audience that will benefit from it.

4. Get conversational

Social media is a two-way street, and driving engagement with your brand means taking hold of the reins and engaging with your audience. Make your business part of the conversation online by asking and answering questions, making friends, and following back. Things don’t always have to be about sales: sharing holiday greetings, discussing local events, and starting a dialogue about current news stories are all ways a business can drive engagement from their audience and learn more about their demographic.

Most importantly, share with your audience and encourage them to share with you!

Ask your audience about what they want to see, take the feedback and deliver on it. If you see someone doing something cool with your product or sharing a success story, give a shout out! When your audience is engaged with your brand, you become a part of their network. Everyone in your network gets to see how your business fits into the lives of people just like them. This widens your audience and compounds your chances of generating engagement.

5. Go live!

Facebook Live has quickly become a powerhouse marketing tool for the biggest brands. Your followers are notified the moment you go live. They can join at any time to watch you broadcast the things that matter to the both of you.

Is your company reaching a milestone, or releasing a brand new product? Has your warehouse just received a long-awaited and much anticipated shipment? Go live, and share the moment with your fans! Hold a live Q&A session, give fans a sneak peek at exciting things in the works. You can also simply broadcast a day in the life of an employee.

When your fans see the real people behind your products or services, it lays the foundation for a fanbase that is engaged, loyal, and eager to see more!

6. Call to action

Make your statements short and sweet, and provide a way for your audience to follow up and learn more. Succinctness is a virtue and brevity is the soul of wit, especially in the fast-paced world of social media.

Many social media platforms have embraced this philosophy to the point of integrating it into the very nature of user interaction. Twitter’s 140-character limit is an obvious example. Snapchat’s ephemeral photos and videos and Instagram’s bite-sized Boomerang and Stories features are more recent examples.

These limitations allow you to create captivating copy and striking visuals that inspire interest and are digested at a glance. Once you have their attention, encourage users to follow up! Invite them to engage by clicking a link, signing up for a newsletter, or looking through a product line. Always let them get more of the content that hooked them!

7. Testing, testing, 1, 2, 3…

Finally, always be improving. Don’t focus on a single successful formula and stick to it. Variety is the spice of life. Keep an eye out for new trends, new conversations, and new mediums to get your message out there.

But, remember to be scientific about it. Keep your eyes on the KPIs. Put your strategies to the test by comparing their results and learn from your failures as well as your successes.  Keep evolving along with your audience and your social media networks as they grow.

To wrap things up

The world of social media is constantly evolving.

So, you should take stock of how far you’ve come. Set clear and measurable objectives that correspond to your business goals.

You should get to know your audience, tell them your story, and listen to what they have to say.

Go live, give your followers a taste of what you have to offer. Provide the means for them to learn more about what you can do for them. Always pay attention to what works, learn from what doesn’t, and test out new ideas to keep improving your reach.

Most importantly, remember the point of social media: to connect people! Use your social media channels as a platform to connect to and grow your audience. Don’t just use it as a megaphone to talk AT them.

Now go get out there and give the people something to talk about!

 

If you liked this article, check out our other articles on business tips for marketing, advertising, and social media. You can also reach out to us here or on Facebook for questions or project ideas.

An Introduction to Digital Advertising Metrics

Choosing the right digital advertising metrics to track and measure is crucial to your campaign’s success. If you aren’t tracking advertising efforts correctly, you’ll never know what’s working and what channels to focus your advertising dollars on.

Determining your core ROI goals means you’ll be able to measure data that tells the story of how your target audience interacted with your ads. 

If you’re watching the right data, you can make informed choices.

Here are a few of the key metrics to track that will help you measure success and determine ROI:

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CPA – Cost Per Acquisition

How much does it cost you to acquire a new lead on any given channel?

Knowing the cost to acquire a client for your business is the basis of your marketing budget, so it’s crucial data to add to your ROI analysis. Combined with other ad data, this will determine whether your business will make a profit.

Ideally, you’ll want to get a sense for which mix of ad channels (Search, Facebook, Display) work best for your business. Then you’ll be able to better optimize your ad budget going forward.

Here’s the formula for CPA:

CPA is a simple but valuable formula. Knowing how much it costs to acquire a new lead is key to understanding your ad ROI.

However, we still don’t know the actual value of your client’s customers. The next thing we’ll discuss is LTV, which is essential for further ROI analysis.

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LTV – Lifetime Value

Do you know the lifetime value of your customers? You should!

Why? Because this will give you a number that represents an approximation of the revenue a new customer brings in, with all associated costs factored in.

If you know your LTV, you’ll be able to compare it directly to the cost of acquiring a new client through your digital ad campaign.

Here’s the formula you can use to determine your LTV.

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CR – Campaign Revenue

Now that we understand how to calculate and analyze the lifetime value of your customers, we’ll be able to track the revenue generated by your digital advertising campaign. As you can see below, you just need to multiply your campaign’s conversions by LTV and closing ratio (50% would be .5).

Why include closing ratio? Obviously, every new lead you generate isn’t going to become a customer, so you’ll need to factor in how often you are able to close new leads to estimate campaign revenue correctly.

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ROAS – Return on Advertising Spend

ROAS is an illuminating metric to use for ad campaigns, and a lot of marketers use it interchangeably with ROI itself. However, there are significant differences between the two. What is the difference between ROI and ROAS?

Tim Mayer, CMO of Trueffect explains:

“ROI measures the profit generated by ads relative to the cost of those ads. It’s a business-centric metric that is most effective at measuring how ads contribute to an organization’s bottom line. In contrast, ROAS measures gross revenue generated for every dollar spent on advertising. It is an advertiser-centric metric that gauges the effectiveness of online advertising campaigns.”

So advertising ROAS is much more focused on the results from specific campaigns, while ROI incorporates the bigger picture relative to the business. This means that it’s much easier for you to be tracking and analyzing advertising efforts with ROAS! You know the cost and you can calculate the revenue.

Setting your own benchmarks and campaign goals based on past performance is the best way to proceed with your advertising efforts.

Want to skip all this confusing jargon and let the experts handle your digital advertising? Contact us today!

You can also read more articles on our resources page.

How to Reach Your Audience With Digital Advertising.

The opportunities to reach your audience is more numerous than ever. Digital advertising comes in many different varieties, including display advertising (those web banners next to your favorite Youtube videos), sponsored ads (such as those on Google and Facebook), and of course, search ads—just to name a few!

So where do you start?

While there are so many online options to choose from, reaching your intended audience will still require a little bit of work. Luckily, using digital advertising to get your message across is easier than you think.

Pick the right Platform

In 2008, only 24 percent of the United States had a social media account. Today that number has skyrocketed to 81%. While traditional mediums such as television and newspapers still have their place, most companies are turning towards digital advertising for the majority of their needs—and who could blame them?

As of 2016, tech titans Google and Facebook together control over nearly 76% of total internet revenue growth. Furthermore, in the third quarter of the same year, Google and Facebook together controlled 99% of advertising growth, with this number projected to be on the rise). So why would you settle for anything but the best? Pick the right digital platforms and go where you’ll be seen.

Know your Audience

Knowing your target demographic is undoubtedly one of the most beneficial tools in your advertising toolbox. Why? First off, not only does it give you a leg up for reaching the most likely people to buy your product or service, but it also helps to pick the appropriate platform and technology to deliver your message. But be warned. Once you have their attention, there’s still plenty of work to do!

To push all the right buttons, advertisers need to know exactly what to say. Great content moves people—and in turn, products. It keeps audiences engaged, entertained and coming back for more!

Be Original

Did you know? The average clickthrough rate of display ads across all formats is a measly 0.06%. From the moment that first browser opens in the morning until that last cat video before bed, internet users are bombarded with dozens of digital advertisements. By the time they get to work they’ve seen so many digital ads that they’ll likely only remember one or two, if that.That’s why it is vital to have the most creative content on the web to achieve that long sought after CLICK.

When YouTube celebrities Rhett and Link rattled funny bones as the ‘Commercial Kings’ in the late 2000’s, they were an instant hit. Their witty (and often outrageous) videos generated millions of views for small businesses. How did they do it? By parodying cheesy retro-style TV ads. And while you don’t have to break out into 90’s jingles and fake mustaches, you can win over big crowds by being entertaining, and authentically you. So go against the grain and dare to be different!

Get Interactive

As the internet continues to advance, media is consumed differently. More and more people are getting their entertainment and news from streaming options such as Netflix, Roku, Hulu and YouTube. So what does this mean for digital advertising? Interaction! Interactive ads get a higher clickthrough rate of around 6 percent, whereas most digital ads remain at a fraction of one percent.

Good advertisements tell a story that engages the audience. If you’re a restaurant owner, enticing future customers with a snappy ad no longer cuts the mustard. But when you intrigue potential buyers with an eye catching video, a hilarious one-liner or a captivating call to action, you give them autonomy. Don’t tell customers what to think, but instead show them why buying your product is the best decision.

Keep it short and sweet

Don’t say too much! Short messages that pack a wallop and avoid cliches go a long way in the digital advertising world. Hook readers in with a memorable joke, a one liner, or a quick play on words. If you have a lot to say, break it into smaller pieces.

Did you know novels with shorter chapters tend to have people read more of the book? Since each chapter break allows the person to pause and digest what they’ve read, it’s easier for them to understand what they’ve read and stay intrigued to learn more.

A series of fairly short, related articles that link to each other will generally do better than one massive article.

Tug at their heartstrings

When Coca Cola launched their Remove Labels campaign it gave audiences a friendly reminder not to judge someone by their looks, but by their words. And whether your message is sensitive or funny, at its core it should come across as authentic.

Today’s audiences are smart and expect more than basic pandering. They want engaging content that scratches beyond the surface of a product and relates to them on a meaningful level. That’s why today’s most memorable campaigns reject tradition in exchange for something more sincere.

While traditional word of mouth will always impact local business, the trick is to give them something positive to talk about. The most important thing about your digital advertising campaign should be about connecting with your audience. A little passion goes a long way.

Successful digital advertising plucks viewers’ heartstrings and entices with humor. It takes you on an emotional roller coaster by conjuring up feelings of forgotten memories and nostalgia. Most importantly, whatever your approach, be sure to make an emotional connection with your audience—leave them breathless and standing in awe, or contemplative with the warm fuzzies.

Make your digital ad memorable and appealing, and your brand will have those qualities as well.

 

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If you liked this article, check out our other articles on business tips for marketing, advertising, and social media. You can also reach out to us here or on Facebook for questions or project ideas.

The Basics of Online Advertising

How does online advertising help a local business grow?

Digital advertising increases awareness—it’s that simple. Digital advertising consists of a range of services, all of which work to promote a business online. All manner of businesses can and should use digital advertising, from the largest corporations to the smallest local businesses.

More and more businesses are increasing the amount that they spend on digital advertising, and experts like Jamie Turner suggest digital advertising on social platforms is well worth the spend.

“If I were to provide one tip to people who are using social media, it would be this — don’t be afraid of paying for social media reach and clicks.” – Jamie Turner, 60secondmarketer.com

The best part about digital advertising is that results can be easily monitored and ROI can be easily tracked. You probably don’t want to be spending lotsa money without some proof of performance right?

With traditional media channels, there is sometimes no way of tracking how well an advertisement is doing. There’s not much in terms of advanced data analytics. With digital advertising, companies like Google and Facebook allow users to access advanced analytics as a default feature. Local businesses know that their money is being well spent and that the digital advertisements are positively impacting their storefront.

When determining the success of an ad, the important factors will differ case by case. For the most part, the success of an ad lies in the indicators listed below.

ROI indicators/measures of a successful campaign:

  • Impressions: the actual # of views on an advertisement
  • Clicks: the actual # of direct clicks on the advertisement
  • Engagements: Social & landing page clicks
  • Results: In most cases, results come in the form of a phone call or a store visit.

The Best Places to Advertise

Through our team’s extensive work in the digital advertising space, we have come to the same conclusion as pretty much every digital advertising company. The best places to spend money on digital advertising are Google & Facebook.

With digital advertising, not only is a local business visible online, but they are visible to the right people online. Platforms like Facebook and Google allow for advanced targeting, which puts a local business in front of consumers who are more likely to convert into a sale.

Plus, Google and Facebook accounted for roughly 60 percent of ad spend in 2017!

Why advertise on Google?

Reach: Google is the largest search network in the world, and consumers are using Google every single day to search for local businesses. Utilizing Google’s massive network, digital advertisers are able to find ideal prospects and get in front of users looking for their products and services.

In the age of digital, people are not looking at TV commercials or listening to radio ads to find a local business. They are searching for a service and then locating your business online.

With 3.5 Billion Google searches conducted every single day, customers are looking for local businesses and businesses should want to be on Google.

Flexibility: Google allows the local advertiser to spend whatever they want, whenever they want. With flexible options for ad spend, advertisers are able to test what works and what doesn’t work for a business. Spend a bit, wait to see how the campaign performs, and then reinvest in larger budgets for greater prospect reach.

Why advertise on Facebook?

Audience: The audience on Facebook includes 1.32 billion daily active users on average, at an increase of 17% year-over-year. As a local business, you cannot ignore the fact that Facebook is one of the top places find potential customers.

Let’s talk about how often social media is being used.

The average person spends nearly 35 minutes everyday JUST on Facebook, according to a recent study by Mediakix.

If there is one thing to take away it is that the audience on Facebook is MASSIVE, and they are on Facebook a LOT.

Targeting: Facebook Ad targeting is a marketer’s dream. Facebook allows the ability to focus on users so precisely that you can basically become a bit of a digital stalker (in a good way?). Target users by their interests, behaviors, age, gender, location, and anything that their Facebook profile may reveal about them. Even job title!

The Facebook algorithm has brought about changes to the local advertising landscape, but it remains one of the best environments for local businesses to get the word out about themselves.

Conclusion

By leveraging these two platforms, every local business can easily take their advertising game to the next level. You’ll begin to rake in new revenue—with the data to back their investment.

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If you liked this article, check out our other articles on business tips for marketing, advertising, and social media. You can also reach out to us here or on Facebook for questions or project ideas.

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